• 2017 Catalog
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FAQ

1. WHY I CAN`T SEE THE PRICES?

Our website is for businesses to use, we are a wholesale, we protect our customers’ prices so that consumers cannot see what our customers pay for their merchandise. We only sell to registered businesses. Once you have signed up here you must wait up to 1 business day to be approved. Once you have been approved, you will receive an email from us letting you know that your account is now active.

2. I FORGOT MY PASSWORD, WHAT SHOULD I DO?

Click on the “Lost Password?” link in the My account Area.

Then enter in your Email Address and click on “Get New Password”.

lost_pass

You will receive a link to create a new password via email.

3. HOW DO I PLACE AN ORDER?

Once you have registered and have been approved, you can begin placing orders. The easiest way to place an order, is to go to the category you would like to start with, then you can either shop the entire category, or click on the sub-category that you would like to start with and so on. You can set the webpage to display up to 100 items per page and order away. You can add as many items in to your cart from any page and simply click “Add to Cart” at the bottom of the page and that’s it. Merchandise that is in your cart will not be reserved for you until you have submitted your order, approved your freight rate and have your payment arrangements made with us. Removing items is NOT possible once your order has been sent for picking.

4. IS THERE A MINIMUM ORDER?

Since we are wholesalers we have no minimum order amount because we are sure that our customers know what wholesale means.

5. HOW DO I CHECKOUT WHEN I’M DONE ORDERING?

Once your are done placing the order, you need to click on “View Cart“, once you are in the cart, please review your order and shipping information. If everything looks ok, all you need to do is click the “Proceed to Checkout” at the right site of the page. After the order has been placed your screen should look something like this.

CART

Also, shortly after placing the order, you will receive an automated response from our website confirming your order.

6. HOW DO I PAY FOR MY ORDER?

Currently, we accept only advance payment by bank transfer of the placed order. We are looking to add other methods of payments in the near future such as credit cards and etc.